BorrowBox apps accessibility statement

BorrowBox is committed to making our apps accessible. We want as many people as possible to be able to use the apps.

In the BorrowBox App for Apple iOS and Android devices you can use the built-in:

You should be able to:

We've also made the text in the BorrowBox apps as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible the BorrowBox apps are

We know some minor parts of the apps aren't fully accessible:

Reporting accessibility problems with the BorrowBox apps

We're working to improve accessibility and usability of our apps. If you find any problems that aren't listed on this page or think we're not meeting accessibility requirements, contact the BorrowBox team by emailing:

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the "accessibility regulations"). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about the BorrowBox app accessibility

BorrowBox is committed to making its apps accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The apps are partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Content that's not within the scope of the accessibility regulations

eBook and ePress titles in PDF format are not accessible due to the nature of this document format. Wherever possible, we provide accessible ePub versions of these titles. However, these may not always be available from the publisher. As the PDFs are supplied by a third party provider they are exempt from the accessibility regulations.

What we're doing to improve accessibility

Improving our apps is part of the BorrowBox Team's daily work.

The apps were last tested in May 2024 by our BorrowBox Team based on the Government's accessibility checklist.

This statement was prepared on 7 June 2021. It was last updated on 31 May 2024.